What is Happening?

Menus on your AirTV Player are in a different language than you prefer.

Why is it Happening?

This problem typically occurs due to settings on the AirTV Player.

How do I fix it?

Resolve this issue by completing the steps that appear below:

  1. Ensure the Menu Language Setting on Your AirTV Player is Set to Your Preferred Language
    Follow these steps to change the preferred language on your AirTV Player
    If you are still having problems afterwards, continue on to the next step.
  2. Ensure the Software on Your AirTV Player is Up-to-Date
    Follow these steps to check for and install software updates.
    If you are still having problems and the software is up-to-date, continue on to the next step.
  3. Contact Us
    Please contact us for further assistance. Our technical experts will confirm the steps you've done and continue troubleshooting with additional steps.

    Call us at 1-866-974-1354.